RETURNS
DO NOT RETURN ITEMS WITHOUT CONTACTING US FIRST
Return addresses are different for warranties and returns and MUST have a RGA Number (Return Goods Authorization Number) on the outside of the box do be accepted. Please email us for RGA Number and correct address to ship to.
Electrical items that have been open or installed are not returnable for refund or credit.
Items returned for refund/credit must be in unopened, unused and in original packaging. All returns are subject to a 15% restocking fee. ALL shipping/handling fees are non refundable.
STROMBERG WARRANTY
Please contact us to discuss your warranty issue before requesting an RGA Number. We have a lot of experience in fixing a problem you may be facing. Stromberg Warranties are handled direct by Stromberg. We’ll help guide you through the process if we can not correct the problem you might be encountering through our direct communication with you.
RETURN SHIPPING
Return Shipping is the responsibility of the buyer. Shipping charges will be reimbursed ONLY if we’ve shipped you an incorrect or defective part.
Questions? PLEASE Contact us before returning.